Terms & Conditions

These Terms govern your use of the GST billing and accounting software provided by GST Excel Mastery at https://app.gstexcelmastery.in (the "Service"). By creating an account or making a payment, you accept these Terms.

1. Eligibility

You must be at least 18 years old and capable of entering into a binding contract. The Service is intended for business use. By using it you confirm you are authorised to act for the business whose records you enter.

2. Your account

• You are responsible for keeping your login credentials confidential
• You are responsible for all activity that takes place under your account, including activity by staff users you create
• Only one active session is permitted per account at a time
• Tell us immediately at helpdesk@gstexcelmastery.in if you suspect unauthorised access

3. Subscription and payment

• Access is sold as a subscription for a fixed period, as shown on the pricing page at the time of purchase
• All prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise
• Payments are processed by Razorpay; their terms apply to the payment transaction itself
• Your subscription does not renew automatically. You must renew it yourself before it expires
• When a subscription expires, access to the Service is suspended after a short grace period. Your data is not deleted immediately — see the Privacy Policy for retention
• We may change our prices. Any change applies to future purchases and renewals, never to a period you have already paid for

4. Your data belongs to you

All business and accounting records you enter remain yours. We claim no ownership over them. We access them only as needed to operate the Service or to provide support you have requested.

You are responsible for the accuracy, legality and completeness of the data you enter, including any personal data of your customers, suppliers or staff.

5. Accuracy of tax calculations — important

The Service performs calculations based on the data and the tax rates you enter. You remain solely responsible for:

• The correctness of GST rates, HSN/SAC codes, place of supply and every other figure you enter
• Reviewing every invoice, return and report before you rely on it, file it or issue it
• Filing your returns correctly and on time with the tax authorities
• Any tax, interest, penalty or notice arising from your filings

GST law and rates change. While we make reasonable efforts to keep the Service current, we do not warrant that it reflects the latest legal position at any given moment. Where the stakes are material, consult a qualified Chartered Accountant or tax professional.

6. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose, including creating false or fabricated invoices
• Attempt to access data belonging to another account or company
• Probe, scan, or attempt to breach the security of the Service
• Copy, resell, sublicense or reverse-engineer the Service
• Upload malicious code, or place unreasonable load on the system through automated means
• Share one account among multiple businesses to avoid paying for additional accounts

7. Availability and support

We aim to keep the Service available at all times but do not guarantee uninterrupted access. The Service may be unavailable during maintenance, or because of failures at our hosting provider, network issues, or events outside our reasonable control.

Support is provided by email at helpdesk@gstexcelmastery.in during normal business hours.

8. Backups

We take routine backups for our own operational purposes. These are not a substitute for your own records. You should export and keep your own copies of your data regularly. We are not liable for loss of data.

9. Suspension and termination

We may suspend or terminate your account if you breach these Terms, if payment fails or a chargeback is raised, or if your use threatens the security or stability of the Service. Where practical, we will give notice and an opportunity to fix the problem first.

You may stop using the Service at any time. Refunds are governed by our Refund & Cancellation Policy.

10. Limitation of liability

To the maximum extent permitted by law:

• The Service is provided "as is", without warranties of any kind
• We are not liable for indirect, incidental or consequential losses, including loss of profit, loss of business, or tax penalties
• Our total liability for any claim is limited to the amount you paid us for the Service in the twelve months before the claim arose

Nothing in these Terms limits any liability that cannot be limited under Indian law.

11. Intellectual property

The Service, its software, design and content are owned by us. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service during your subscription period, and nothing more.

12. Changes to these Terms

We may revise these Terms. The updated version will be posted here with a new date. Continuing to use the Service after a change means you accept it. Material changes will be notified by email where reasonably possible.

13. Governing law and jurisdiction

These Terms are governed by the laws of India. The courts at Mohali, Punjab shall have exclusive jurisdiction over any dispute.

14. Contact

GST Excel Mastery
S.A.S Nagar, Mohali – Kharar, Punjab – 160055, India
helpdesk@gstexcelmastery.in  ·  +91 78891 99082